Privacy Policy | DigitalSavvyHQ

Privacy Policy

This Privacy Policy explains how DigitalSavvyHQ (“we”, “us”, or “our”) collects, uses, shares, and protects your information when you use our website, products, and services. We aim to be clear and straightforward so you can make informed choices.

Last updated:

On this page

Information We Collect

We collect information to provide and improve our services, communicate with you, and ensure security. The data we collect depends on how you interact with our site and products.

You may provide information directly (for example, when subscribing or contacting us), we may automatically collect certain data (such as device and usage details), and we may receive information from third parties (like analytics providers or payment processors).

Providing personal data is optional unless it is necessary to deliver a requested service. Where required by law, we will ask for your consent before collecting or using certain data.

Account & Contact
  • - Name and email address
  • - Account credentials (hashed)
  • - Billing address (if purchasing)
  • - Communications and support messages
Usage & Device
  • - Pages viewed, features used, links clicked
  • - IP address, browser, operating system
  • - Approximate location (country/region)
  • - Referrer/UTM parameters
Cookies & Similar
  • - Session cookies for core functionality
  • - Analytics cookies to improve experience
  • - Marketing pixels where consented

How We Use Information

We use your information to operate our website and services, personalize your experience, process transactions, provide customer support, analyze performance, and communicate important updates and offers. We may also use data to detect, prevent, and address security or technical issues and to comply with legal obligations.

Lawful Bases (where applicable)

Depending on your location (e.g., EEA/UK), we process personal data under these bases:

  • - Consent (e.g., marketing emails, non-essential cookies)
  • - Contract (to provide requested services or purchases)
  • - Legitimate interests (product improvement, security, fraud prevention)
  • - Legal obligations (tax, accounting, compliance requests)
Provide, maintain, and improve our services and content
Personalize features, recommendations, and communications
Process orders, subscriptions, and payments
Communicate updates, security alerts, and promotional messages (you can opt out anytime)
Monitor usage, measure performance, and conduct analytics
Protect against fraud, abuse, and misuse; enforce our terms

Cookies & Tracking Technologies

We use cookies and similar technologies to run our site, understand performance, and deliver relevant content. Where required, we request your consent for non-essential cookies. You can manage preferences via your browser settings or the cookie banner (where available).

Types of technologies include cookies, local storage, and pixels. These help recognize your browser, retain preferences, measure traffic sources, and tailor messaging. For more detail, see our separate Cookie Policy.

Strictly Necessary

Required for core site functions like navigation, security, and session management. Cannot be disabled.

Analytics & Performance

Help us understand how our site is used so we can improve content, speed, and usability.

Marketing

Used to deliver and measure personalized promotions. Only enabled with your consent where required.

Sharing & Disclosure

We do not sell your personal information. We share data only as needed to operate our services, with appropriate safeguards. Typical recipients include service providers, analytics partners, and payment processors.

  • Vendors who help with hosting, analytics, customer support, email delivery, and payment processing
  • Parties involved in detecting, preventing, or investigating fraud, abuse, or security incidents
  • Legal and regulatory disclosures where required by law or to protect rights and safety
  • Corporate transactions (merger, acquisition, asset sale) where data transfer is part of the deal with safeguards

Data Retention & Security

  • We keep account and transactional records for as long as you maintain an account or as needed to provide services, then retain only as required for legal, tax, or accounting purposes.
  • Analytics data may be kept for a limited period to measure performance trends, generally not exceeding 26 months unless legally required otherwise.
  • If you request deletion, we will delete or anonymize your personal data unless we must retain certain information to meet legal obligations or resolve disputes.
Security

We implement administrative, technical, and organizational measures designed to protect personal data, including encryption in transit (TLS), least-privilege access, and routine monitoring. No system is 100% secure; please use strong, unique passwords and enable available safeguards.

Your Rights & Choices

Depending on your location, you may have rights under GDPR, UK GDPR, CCPA/CPRA, and other laws. We honor applicable requests after verifying your identity.

Access & Portability

Request a copy of your data and information about how we process it.

Correction

Ask us to fix inaccurate or incomplete personal information.

Deletion

Request deletion of personal data, subject to certain exceptions.

Opt Out

Opt out of marketing communications at any time; manage cookies in your browser.

Restriction & Objection

Request we limit or stop certain processing, including profiling for direct marketing.

Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

Submit a Data Request Contact Support

If you believe we have not addressed your concern, you may have the right to contact your local data protection authority. This policy is provided for transparency and does not constitute legal advice.

International Data Transfers

We may transfer, store, and process your information in countries other than your own. Where we transfer personal data from the EEA/UK or Switzerland to countries not deemed adequate, we rely on appropriate safeguards such as Standard Contractual Clauses and supplementary measures as needed.

Note: We use industry-standard contractual protections, including the European Commission’s Standard Contractual Clauses (SCCs), and conduct diligence on vendors’ security practices.

Children’s Privacy

Our services are not directed to children under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “Last updated” date at the top of this page indicates when this Policy was most recently revised. Effective:

  • We will post updates on this page
  • We may email you or display in-product notices for material changes

Contact & Questions

If you have questions about this Privacy Policy or how we handle your information, reach out anytime.

Email privacy@digitalsavvyhq.com Contact Page